These are our terms of business, which governs your use of our web site. By using our web site and placing any order through this web site, telephone or fax, you are agreeing to these terms & conditions.

Pricing

All List prices used on this web site are the relevant manufacturers suggested selling prices.

All prices advertised on this web site are for orders placed through the web site and may differ from those listed in our catalogue.

All our prices and the savings referred to in them are as compared to manufacturers recommended prices on the specific item and are exclusive of V.A.T.

Whilst we take all reasonable steps to ensure that the prices quoted on the site (both manufacturers recommended prices and your price) are correct we cannot be held responsible for any errors that have been made in quoting these prices. If a price has been incorrectly quoted on the web site, we reserve the right to cancel the order whether or not the order has been confirmed or charged to your credit card. A full refund of the amount charged will be made immediately.

The price is exclusive of any applicable value added tax for which you will be additionally liable to pay to Internet Stationers Limited.

The prices are also exclusive of any cost of delivery, which includes packaging and carriage. The cost of delivery shall be payable by you. This cost will be notified to you at time of order.

Any clerical, pricing or other error or omission in any sales literature or any other material, quotation or price list or invoice issued by us shall be subject to correction without any liability.

Delivery

We will endeavour to deliver your order within 24 hours from receiving the order provided the order is received by us no later than 5pm.

We will not be held responsible for any delays in the delivery of any order.

If for any reason we are unable to deliver this order within the time scale specified above, we will advise you immediately as to when the order will be delivered to you. If for any reason we are unable to deliver your order within the above time scale you may at your option cancel the order and we will arrange a full refund for you.

If you do not accept delivery for any reason, then you shall pay the cost of delivery and a cancellation charge of a minimum of 20% of the order value will be charged for any such non-acceptance of delivery.

Please note that furniture items may involve extra cost on delivery. This will be confirmed with you once the order has been received at our offices. The cost shown on the site at the end of your order may not be applicable.

Payment terms

The buyer shall pay the price of the goods after any applicable discounts by credit card at the time the order is placed.

No goods will be delivered until and unless full payment has been received for the said goods.

Credit accounts, where arranged are on a strict 30 day payment policy. If payment is not received within 30 days interest at 1.5% per month will be added to the outstanding amount until the payment is made in full.

We reserve the right to suspend any account without notice and ask for all amounts outstanding to be paid in full immediately.

ALL GOODS REMAIN THE PROPERTY OF INTERNET STATIONERS LTD. UNTIL PAID IN FULL

Returns

Internet Stationers will arrange to pay for the return of damaged, defective or incorrectly shipped goods.

Where we will accept them, we will charge a minimum 20% handling fee plus all carriage charges for the collection of unwanted, non- defective goods.

Warranties and liabilities

Goods supplied with a manufacturers warranty where registration is required is the sole responsibility of the buyer to ensure that it is done.

The seller shall not be liable for any act or omission of a manufacturer or its agent including any failure to repair or replace goods or any representations made by them without limitation.